Gift Card Terms and Conditions

  1. This gift card may be used for purchases at Gong cha stores in New Zealand and cannot be redeemed for cash or used for online purchases.
  2. No change will be given.
  3. This card expires 12 months from the date of top-up. 
  4. Any gift card value which is unused after the expiry date will not be refunded.
  5. Gong cha shall not be responsible for any gift card that may be lost, stolen or damaged.
  6. To check your balance, please visit www.eazy-card.co.nz
 

Loyalty Card Terms and Conditions

  1. The loyalty cards can only be used and redeemed at Gong cha New Zealand.
  2. One stamp will be issued for each beverage purchased. No stamp will be given when other promos, offers, discounts or vouchers are used during the purchase.
  3. Only regular sized drinks on the menu are available for the “Free Drink” redemption.
  4. Redemption not valid in junction with other offers or promotions.
  5. Loyalty cards are not redeemable for cash.
  6. Fraudulent copies of the loyalty card will not be accepted.
  7. Loyalty card stamps are only issued in physical Gong cha NZ stores and the Gong cha NZ online app.
  8. Gong cha New Zealand reserves all rights to make a final decision in case of any disputes.
 

Free Drink Voucher Terms and Conditions

  1. This voucher can be redeemed at Gong cha New Zealand only.
  2. Each voucher is only entitled to one (1) free regular sized drink on the Gong cha New Zealand menu.
  3. Upsize and/or extra toppings will incur an additional charge.
  4. This voucher is not redeemable for cash
  5. Redemption is not valid in conjunction with other offers or promotions
  6. Loyalty stamps will not be given with other promotional offers, discounts or vouchers used with this purchase.
  7. Fraudulent copies will not be accepted
  8. Gong cha New Zealand reserves all rights in making the final decision in the case of any disputes.
  9. This Voucher is only valid until the expiration date stated.
 

Buy one get one free Voucher Terms and Conditions

  1. This voucher can be redeemed at Gong cha New Zealand only.
  2. Discount applies to the lowest-priced (or equal value) item.
  3. This voucher is not redeemable for cash.
  4. Upsize and/or extra toppings will incur an additional charge.
  5. Redemption is not valid in conjunction with other offers or promotions
  6. Loyalty card stamps will not be provided with any promotional offers, discounts or vouchers.
  7. Fraudulent copies will not be accepted.
  8. Gong cha New Zealand reserves all rights in making the final decision in the case of any disputes.
  9. This voucher is only valid until the expiration date stated.
  10. Any alteration(s) on the voucher will not e accepted.
 

Student ID Sticker Free Size Terms and Conditions

  1. One upsize per cup per order only.
  2. The valid student id card with sticker must be shown to cashier in prior of order been completed.
  3. Valid student id card must match the person that is placing the order.
  4. Free upsize will only be valid until 31/01/2024.
  5. Fraud copy of the sticker and ID will not be accepted.
  6. Gong cha New Zealand reserves all rights in making the final decision in the case of any disputes.
  7. Loyalty stamps will not be given when the free upsize promotion applied to the order.
  8. Redemption is not valid in conjunction with other offers or promotions such as vouchers, student society.